Terms and Conditions Summary

Acceptance of Custom Orders

All orders shall be considered as an offer from the Buyer. Acceptance of any order shall occur upon confirmation of the order by Brim Technologies to the Buyer of the merchandise ordered. Any item ordered that is not a manufacturer's standard item is considered a "special" item and as such the Buyer's order for a "special" item is Non-Cancelable and any "special" items are Non-Returnable. Brim Technologies reserves the right to ship and bill a percentage of the quantity ordered based on damages Brim Technologies suffers from supplier commitments, re-stocking charges or return fees on all raw material related to the manufacture of all "special" items. All orders, invoices, statements and other documents are subject to correction of errors by Brim Technologies.

Shipping and Delivery

In the absence of prior instructions from the Buyer, the Brim Technologies will select the carrier for shipment. Brim Technologies responsibility for any loss or damage ends and title passes to the Buyer when the merchandise is delivered to the carrier. All delivery dates are approximate. All orders a F.O.B. point of shipment.

Freight Damages & Shortages

If product is received from Brim Technologies that has been damaged in shipping, keep all packaging material and contact the carrier. The customer must make claims for loss or damage in transit. Brim Technologies reserves the right to ship plus or minus 10% unless otherwise stated on all orders. Claims for shortages or over shipments must be made within 10 days after receipt of shipment.


All non-stocked, special orders are Non-Cancelable and Non-Returnable.
A Brim Technologies representative must authorize any cancellation.
Canceling a scheduled order may cause a price adjustment to reflect actual usage.

Returning Product

Products will be considered accepted by the Buyer unless notice of rejection is given by the Buyer within thirty (30) days of shipment date. Credit will not be allowed for products returned without prior consent. No return of products will be accepted without a Return Materials Authorization (RMA) number issued by Brim Technologies. A complete description stating the reason for the return must be included with the returned products. The returned items must be in the original packing, in original condition and shipped by prepaid freight to Seller's warehouse. Non-Cancelable, Non-Returnable (Special) products are non-returnable.

Limited Warranty

Brim technologies makes no express warranties concerning products sold and brim technologies hereby disclaims any implied warranties of merchantability or fitness for a particular purpose. Buyer shall not in any event be entitled to and Brim Technologies shall not be liable for indirect, incidental, or consequential damages of any nature including, but not limited to, loss of profit, loss of use, loss of data, promotional or manufacturing expenses, overhead expenses, personal injury, injury to reputation or loss of customers.